Zambia Communications 2021, CIA World Factbook

total subscriptions: 96,719

subscriptions per 100 inhabitants: less than 1 (2019 est.)

Telephones - mobile cellular

total subscriptions: 17,220,607

subscriptions per 100 inhabitants: 95.78 (2019 est.)

Telecommunication systems

general assessment:

service is among the best in Sub-Saharan Africa; regulator promotes competition and is a partner to private sector service providers, offering mobile voice and Internet at some of the lowest prices in the region; investment made in data centers, education centers, and computer assembly training plants; operators invest in 3G and LTE-based services; Chinese company Huawei is helping to upgrade state-owned mobile infrastructure for 5G services; operators focused on improvements to towers (2020)

(2020)

domestic: fiber optic connections are available between most larger towns and cities with microwave radio relays serving more rural areas; 3G and LTE with FttX in limited urban areas and private Ku or Ka band VSAT terminals in remote locations; fixed-line 1 per 100 and mobile-cellular 96 per 100 (2019)

international: country code - 260; multiple providers operate overland fiber optic routes via Zimbabwe/South Africa, Botswana/Namibia and Tanzania provide access to the major undersea cables

note: the COVID-19 pandemic continues to have a significant impact on production and supply chains globally; since 2020, some aspects of the telecom sector have experienced downturn, particularly in mobile device production; many network operators delayed upgrades to infrastructure; progress towards 5G implementation was postponed or slowed in some countries; consumer spending on telecom services and devices was affected by large-scale job losses and the consequent restriction on disposable incomes; the crucial nature of telecom services as a tool for work and school from home became evident, and received some support from governments

Broadcast media

according to the Independent Broadcast Authority, there are 137 radio stations and 47 television stations in Zambia; out of the 137 radio stations, 133 are private (categorized as either commercial or community radio stations), while 4 are public-owned; state-owned Zambia National Broadcasting Corporation (ZNBC) operates 2 television channels and 3 radio stations; ZNBC owns 75% shares in GoTV, 40% in MultiChoice, and 40% in TopStar Communications Company, all of which operate in-country

(2019)

Internet country code

.zm

Internet users

total: 2,351,646

percent of population: 14.3% (July 2018 est.)

Broadband - fixed subscriptions

total: 88,891

subscriptions per 100 inhabitants: less than 1 (2018 est.)

NOTE: The information regarding Zambia on this page is re-published from the 2021 World Fact Book of the United States Central Intelligence Agency and other sources. No claims are made regarding the accuracy of Zambia 2021 information contained here. All suggestions for corrections of any errors about Zambia 2021 should be addressed to the CIA or the source cited on each page.