Malaysia Communications 2023, CIA World Factbook

total subscriptions: 8,247,100 (2021 est.)

subscriptions per 100 inhabitants: 25 (2021 est.)

Telephones - mobile cellular

total subscriptions: 47,201,700 (2021 est.)

subscriptions per 100 inhabitants: 141 (2021 est.)

Telecommunication systems

general assessment: as part of a diverse range of initiatives designed to move the country from developing to developed status by 2025, Malaysia has enabled and encouraged open competition in its telecommunications market; the result is very high penetration levels in both the mobile (147%) and mobile broadband (127%) segments, and near-universal coverage of 4G LTE networks; steady growth is occurring as more fiber optic cable networks are being deployed around the country; consumers are the main beneficiaries of the highly competitive market; they enjoy widespread access to high-speed mobile services as well as attractive offers on bundles to keep data use up but prices low; the downside is that most of Malaysia’s MNOs and MVNOs have struggled to increase revenue in line with growth in subscriber numbers as well as demand for broadband data; while the operators have been very successful in moving a significant proportion (now over 30%) of customers from prepaid over to higher-value postpaid accounts, ARPU continues to fall year after year as a result of competitive pricing pressures; the mobile market, in particular, has become overcrowded and the government is keen to see further rationalization and consolidation with the operators; while customers will no doubt continue to enjoy high quality services at competitive rates, the new entity will be hopeful of squeezing better margins through improved economies of scale; the government’s next move is to encourage the private mobile operators to sign up to the country’s wholesale 5G network; this will develop and deploy the 5G infrastructure across the country; the government’s stated intent was to avoid duplication of networks and infrastructure, and thus reduce investment costs for the operators; to date, no MNO has agreed to the deal and are instead demanding the development of a dual wholesale network model (one that no doubt offers more flexible terms, at least in the eyes of the MNOs); Malaysia’s 5G rollout has, in effect, come to a standstill while the government tries to find a way to restart negotiations (2022)

domestic: fixed-line roughly 25 per 100 and mobile-cellular teledensity roughly 141 per 100 persons (2021)

international: country code - 60; landing points for BBG, FEA, SAFE, SeaMeWe-3 & 4 & 5, AAE-1, JASUKA, BDM, Dumai-Melaka Cable System, BRCS, ACE, AAG, East-West Submarine Cable System, SEAX-1, SKR1M, APCN-2, APG, BtoBe, BaSICS, and Labuan-Brunei Submarine and MCT submarine cables providing connectivity to Asia, the Middle East, Southeast Asia, Australia and Europe; satellite earth stations - 2 Intelsat (1 Indian Ocean, 1 Pacific Ocean); launch of Kacific-1 satellite in 2019 (2019)

Broadcast media

state-owned TV broadcaster operates 2 TV networks with relays throughout the country, and the leading private commercial media group operates 4 TV stations with numerous relays throughout the country; satellite TV subscription service is available; state-owned radio broadcaster operates multiple national networks, as well as regional and local stations; many private commercial radio broadcasters and some subscription satellite radio services are available; about 55 radio stations overall (2019)

Internet country code

.my

Internet users

total: 32.98 million (2021 est.)

percent of population: 97% (2021 est.)

Broadband - fixed subscriptions

total: 3,358,800 (2020 est.)

subscriptions per 100 inhabitants: 10 (2020 est.)

NOTE: The information regarding Malaysia on this page is re-published from the 2023 World Fact Book of the United States Central Intelligence Agency and other sources. No claims are made regarding the accuracy of Malaysia 2023 information contained here. All suggestions for corrections of any errors about Malaysia 2023 should be addressed to the CIA or the source cited on each page.