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Puerto Rico Communications - 2024


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Telephones - fixed lines

total subscriptions: 739,111 (2022 est.)

subscriptions per 100 inhabitants: 22 (2021 est.)

Telephones - mobile cellular

total subscriptions: 3,661,176 (2021 est.)

subscriptions per 100 inhabitants: 112 (2021 est.)

Telecommunication systems

general assessment: Puerto Rico has a small telecom market which in recent years has been deeply affected by a combination of economic mismanagement and natural disasters, including two hurricanes which landed in late 2017 and an earthquake which struck in January 2020; these disasters caused considerable destruction of telecom infrastructure, which in turn led to a marked decline in the number of subscribers for all services; compounding these difficulties have been a long-term economic downturn which encouraged many people not to resume telecom services after these were restored; after some delay, the FCC in late 2019 issued an order relating to the release of funds to help rebuild telecom infrastructure; although Puerto Rico is a US territory it lags well behind the mainland US states in terms of fixed-line and broadband services; this is partly due to high unemployment rates (and consequently low disposable income) and poor telecoms investment in a market; the mobile market has been impacted by several mergers and acquisitions over the last few years; the activities of large multinational telcos continue to impact the Puerto Rican market; operators have secured spectrum in the 600MHz and 3.5GHz bands, thus enabling them to expand the reach of LTE services and launch services based on 5G;  the growing number of submarine cables landing in Puerto Rico is helping to drive down the cost of telecom services, creating a demand for streaming content from abroad; the uptake of cloud-based applications for both business and individuals is also creating a heightened demand for affordable services (2021)

domestic: fixed-line is 22 per 100 and mobile-cellular is 112 per 100 persons (2021)

international: country code - 1-787, 939; landing points for the GTMO-PR, AMX-1, BRUSA, GCN, PCCS, SAm-1, Southern Caribbean Fiber, Americas-II, Antillas, ARCOS, SMPR-1, and Taino-Carib submarine cables providing connectivity to the mainland US, Caribbean, Central and South America; satellite earth station - 1 Intelsat (2019)

Broadcast media

more than 30 TV stations operating; cable TV subscription services are available; roughly 125 radio stations

Internet country code


Internet users

total: 2,564,100 (2021 est.)

percent of population: 77.7% (2021 est.)

Broadband - fixed subscriptions

total: 671,284 (2020 est.)

subscriptions per 100 inhabitants: 24 (2020 est.)

NOTE: The information regarding Puerto Rico on this page is re-published from the 2024 World Fact Book of the United States Central Intelligence Agency and other sources. No claims are made regarding the accuracy of Puerto Rico 2024 information contained here. All suggestions for corrections of any errors about Puerto Rico 2024 should be addressed to the CIA or the source cited on each page.

This page was last modified 04 May 24, Copyright © 2024 ITA all rights reserved.